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Small business IT
Backups, shared files, staff accounts, Cyber Essentials and getting IT support right. 18 guides in 4 sections.
Download the Small business IT handbook (PDF)
Backups & recovery
The 3-2-1 backup rule for a small businessLosing your customer records, invoices or photos can stop a small business overnight.What to do after a suspected breach in a small businessFinding out that an account may have been taken over, or that data may have leaked, is stressful.What to do when a work laptop is lost or stolenIt happens to many businesses.Disaster recovery on one pageA disaster recovery plan says what you will do if IT stops working: fire, flood, theft, ransomware or a failed system.
Staff, passwords & access
Sharing files safely: OneDrive, SharePoint and Google Drive basicsCloud storage makes teamwork easy, but one wrong sharing setting can expose customer files to the world.IT checklist for a new starter and a leaverPeople joining and leaving are the moments when IT mistakes happen.Who should have admin rights on business computers?An administrator account can install software and change almost any setting.A password policy that actually worksStrict password rules that nobody can follow lead to sticky notes and reused passwords.Phishing training for staff in 10 minutesMost small business attacks begin with a message that tricks someone into clicking, paying or sharing a password.
Security & compliance
Keeping software up to date across several PCsUpdates fix security holes that criminals actively use.Cyber Essentials in plain EnglishCyber Essentials is a UK government-backed scheme that helps organisations protect themselves against the most common internet attacks.Do I need to register with the ICO? How to checkThe Information Commissioner's Office (ICO) regulates data protection in the UK.Encrypting laptop drives with BitLocker or FileVaultIf a laptop is lost or stolen, encryption stops a thief from reading the files on it.Protecting shop or office Wi-Fi and separating card terminalsA weak business Wi-Fi network can give attackers a way to reach your computers and customer data.
Email, equipment & suppliers
Setting up business email on your own domainEmail such as you@yourbusiness.co.uk looks more professional than a free address, and you control it.How to choose a good IT support providerGood IT support saves time and prevents disasters.A simple IT equipment register and replacement cycleYou cannot protect what you do not know you have.Domain names and renewals: do not lose your domainYour domain name is your web and email address.
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